Copiah-Lincoln Community College Helpdesk FAQ


			Technology FAQ This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions. How do I save files to my home directory? Where can I find additional clipart ? Who is responsible for changes to web pages? What is Blackboard? How do I register for classes? Can I get virus protection?
	How do I save files to my home directory? Save the files to your w:\drive for Wesson personnel and students and h:\drive for Natchez personnel students. Look in MyComputer or Explorer to locate this drive. Also check out the tutorial section for visual examples. Note: Examples are using the w:\drive for Wesson personnel and students, Natchez personnel and students use the h:\drive. Students may only access home their home directories from lab computers. Dorm access to home directories is not allowed due to licensing constraints. Back to Top
	Where can I find additional Clipart? This is only available on the Wesson campus at this time. V:\ Vol1 on Weswin07 has a folder called clipart. You should have access to that folder which has categorized clipart. Back to Top
	Who is responsible for changes to the web page? The web committee is responsible for the www.colin.edu website. Contact JP McInnis for changes or additions. Official web pages must maintain a consistent look and feel as determined by the web committee. Your personal web space in your personal web folder is left up to your taste. Make sure you sign up for Front Page classes to learn the latest about what I know about Front Page. Front Page is our tool of choice for designing web pages. Make sure you are familiar with the Acceptable Usage Policy. Back to Top
	What is Blackboard? Blackboard is an online learning platform. The actual server is located in our Smith Hall facilities. Also, the MSVCC uses Blackboard to hosts the MSVCC online classes. Our goal with this important tool is to provide faculty with an effective way to manage and enhance traditional classroom instruction. You can post your class documents, make assignments, have interactive correspondence, and online assessment. The Blackboard server URL is http://colin.blackboard.com There is no "www" in the URL. Several people have called to say they couldn't access the server. They used "www." Now you know the secret. Blackboard accounts are automatically created and use the same username and password as the ACCESS and Webmail services. Back to Top How do I get additional help? The helpdesk for faculty and staff usage to request additional support is located at https://helpdesk.colin.edu . You will need to use your network account and password to login initially. You may have to input your user name in the format: colin\username . This system is currently only for faculty and staff. Back to Top Questions or problems regarding this web site should be directed to jp.mcinnis@colin.edu