Technical Support Page

E-ACADEMY STUDENT SELECT AGREEMENT
Use this link to connect to:
http://colin.e-academy.com
Only available online.

Help for Network, Email, or Blackboard Problems

STUDENT ACCOUNTS
ATTENTION NEW STUDENTS:  Copiah-Lincoln will no longer use the SSN in the creation of new accounts.  The Student ID which is assigned during the registration process.  A typical Student ID will look similar to this: 000011452.  In this example we will use 11452 as your logon for ACCESS, EMAIL, Co-Lin BLACKBOARD and Network resources.  EMAIL addresses will be in the format FLastname1452@st.colin.edu.  We use the first initial, lastname, and last 4 digits of the Student ID to make the email address.  The DEFAULT PASSWORD is your 6 digit date of birth in the format MMDDYY for.

Technology FAQ

Staff Helpdesk (Login Required)

Student Helpdesk

Technology Resources
 

The following members of the Technology Department are available for your assistance:

J.P. McInnis, Director of Technology, 643-8488, jp.mcinnis@colin.edu 
Dwayne Dunn, Technology Specialist, Wesson, 643-8460 dwayne.dunn@colin.edu 
Bobby Kerrigan, Technology Specialist, Natchez, 446-1164 bobby.kerrigan@colin.edu  
Mary Pearson, Application Support Assistant, Wesson, 643-8425 mary.pearson@colin.edu 
Scott Russell, Hardware Support Specialist, 643-8480 scott.russell@colin.edu 
Briley Smith, Network Support Specialist, Phone Systems, 643-8241 briley.smith@colin.edu  

ACCESS and other problems related to checking grades and schedules online should contact Dan Dykes at 643-8403. dan.dykes@colin.edu

Technology offices for the Wesson Campus are located First Floor Fortenberry Building.  The Natchez Campus office is located in room 212.

Simpson County Center should contact J.P. McInnis until staff position is filled at the site.

Dorm Students should be aware that network resources are monitored.  Excessive utilization especially in terms of outbound traffic generated will generate questions.  Peer 2 Peer applications will be monitored and abuse WILL RESULT in room disconnection from the network.  IT IS ILLEGAL to share copyrighted materials.  We will take all necessary actions to protect our network resources.

 

WHERE DID THE MUSIC GO?

You may have noticed that you can not use tools like Kaaza, Gnutella, etc to download music.  The RIAA would love to sue you and us, so we plugged a hole.  We use a Packeteer packetshaper to control and prioritize network traffic.  Also we use  a web filtering to block access to restricted sites.

TO USE THE DORM NETWORK
You must have:

    Network adapter (purchase at Bookstore)
    Cat5 cable (purchase at Bookstore)

Network ports are on until a problem is detected.  It is possible that a port has been administratively shut down due to virus  or some other questionable activity.  The application form for network access is no longer required.  If you do not have any network activity on your port, contact 601-643-8488.

If you are using a Laptop without an adapter, the Bookstore will also sell USB ethernet adapters.  These are cheaper than PCMCIA adapters.

Adapters, cables, and hubs may be available in the campus bookstore.

If you purchase a router, be careful with your DHCP and WAN port configuration.  Having your router issue DHCP addresses on our network will target your port to be shut down.

Questions or problems regarding this web site should be directed to jp.mcinnis@colin.edu